GetApart — renting without extra hassle

Search and catalog

Apartments and flats, cities, map, filters and collections — find a stay in minutes.

• Exact price for selected dates
• Flexible date search (± days)
• Compare and favorites
• Reviews from real guests

Browse catalog

Aparthotels and chains

Brand page, aparthotel with room categories and category selection for your dates.

• Aparthotel chains in different cities
• Room categories with price from
• Availability and quote by dates
• Book selected category

Cities and destinations

Booking

Clear steps: dates, guests, extras, confirmation and payment.

• Instant or confirmed booking
• Extras with total recalculation
• Cancellation terms before payment
• Promo codes and loyalty points

How it works

Loyalty rewards

Earn points on paid trips and redeem on your next booking.

• 1 point per 100 ₽ of stay (excluding service fee)
• Redeem up to 20% of stay cost
• Silver / Gold / Platinum tiers — higher redeem limit
• Referral bonus 500 points

Rewards program

Payment and refunds

Secure card payment on the platform. Refunds per property rules and law.

• Service fee from 350 ₽ (non-refundable on cancellation)
• Stay and extras breakdown
• Fiscal receipt
• Refund status in account
• Deposit at check-in — to owner, not via site

Refund policy

Trip and support

Voucher, check-in instructions, chat with owner and help with disputes.

• Messaging only through the service
• Help center
• Status notifications
• Export your data

Listing properties

Property card: photos, rules, prices, unit count and turnover time between stays.

• Flats, studios and apartments
• Multiple identical units in one category
• FSA registry check for accommodation
• Moderation before publication

Owner registration

Aparthotels and chains

Group properties into an aparthotel, link room categories and manage brand chains.

• Chain (brand) with branches in cities
• Aparthotel: check-in, address, registry
• Room categories with separate prices
• Chain storefront and aparthotel page

Owner features

Extras

Paid add-ons at booking: breakfast, parking, transfer — per property or whole aparthotel.

• Pricing: per stay, per night or per guest
• Linked to property or aparthotel
• Guest selection at booking
• Included in booking total

Requests, calendar and channels

Accept bookings without double sales: unified calendar, sync and inventory protection.

• Overbooking protection by unit count
• Cleaning buffer between checkout and check-in
• Occupancy import (iCal) and channels
• Reply templates and unified calendar

Finance

Transparent balance, payout requests to bank account, tax profile for reporting.

• Transaction history
• Payout schedule
• Tax profile
• Acts and reports

Plans and commission

Transparent model: commission on stay payment, no hidden cuts from guest service fee.

• Basic plan — 12% commission on bookings
• PRO Growth / Portfolio — 7% commission
• 0% on direct bookings via owner link (PRO)
• Payouts to bank account after guest checkout

PRO plans

PRO plan

Advanced tools: request automation, promotion, analytics and priority support.

• Trial period after activation
• Three subscription tiers
• Annual billing discount
• Cancel anytime

View plans

Guest protection

Pay only through GetApart. Do not transfer money via links in messages.

• Publication review
• Availability check at booking
• Cancellation policies
• Dispute support

Personal data

Data stored in Russia. Separate consent at booking, access and deletion rights.

• Privacy policy
• Cookie policy
• Export and deletion on request

Privacy policy

Service rules

Public offer, pre-payment information, operator details.

• Guest terms
• Owner agreement
• Refunds and cancellation
• Details of ООО «НА ЮГА»

Guest terms